Field Force 2018
May 2, 2018
Commercial Vehicles Division of A&A concluded Mercedes-Benz Field Force campaign 2018.
To support commercial vehicles fleet customers, the Commercial Vehicles Division of Abdul Rahman Albisher & Zaid Alkazemi Co. (A&A), organized a campaign to visit clients’ fleet workshops around Kuwait.
During the campaign, there was a Workshop open day for the technicians & drivers of commercial vehicles, held at Ahmadi CV workshop in order to train them on the basics of perfect handling of trucks.
One of our core objectives of this initiative is to strengthen the relationship with our customers, screening the technical conditions of his fleet to safeguard their commercial vehicles operation, asses their drivers capabilities and improving their product knowledge for a professional, efficient and safe operation of their vehicles.
Including a presentations and lessons by experts on site with theoretical and practical training on the right handling and the basic daily checkup for their trucks which will ensure an efficient performance of the vehicle.
A&A’s proactive team performed a mobile workshop services, offering to customer’s valuable facts:
- Free vehicle technical inspection check-ups and diagnosis
- Driver assessment and on-site training on trucks
- Maintenance and repair technical advice and tips
- Offering special Service repair packages
- Special promotion of Service & Maintenance Contracts
- Competitive prices on spare parts packages
The initiative provides an ideal opportunity to further support our customers at their premises in Kuwait, providing them with specialist support and technical advice to ensure a safe and efficient operation of their fleet, especially to these often difficult to reach and remote areas as there are increasing projects in sectors related to transportation, oilfield services, contracting and ready-mix concrete operations
Field Force team will cover many technical points during the inspection of the trucks at the customer’s premises.
The Driver Training Program will educate drivers core competencies, defensive and economic driving, in order to ensure trucks are operated at their optimum efficiency with upmost safety.
Heavy trucks can pose a great threat to light vehicles if they are not in perfect technical conditions. Drivers need to be intensively trained on road safety for the wellbeing and protection of other road users.
A&A is committed to providing superior services with the passion to exceed all expectations and under our slogan “Customer Satisfaction is our driving force”.